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Returns

Returning a device under the 10 days return policy

We want you to feel confident and happy with your purchase. If you change your mind or decide the product isn’t quite right for you, our 10-day return policy has you covered. Change of Mind: You can return your order within 10 days of delivery. The r

What is Revibe refund policy?

We offer two ways to receive your refund:. Original Payment Method. The amount is returned to the same method you used at checkout. Reflects within 7 business days for online payments. Store Credit. Added to your Revibe account as a voucher code. Can

How long does it take to get my refund back?

Once our team has confirmed your eligibility for a return, it will take a maximum of 7 business days for your refund to be reflected on your original payment method. In case you still haven't gotten your refund after 7 business days, you can contact

My device doesn't support eSIM

When setting up your reborn iPhone, you might notice some differences in SIM configuration — don’t worry, this is completely normal. SIM options can vary depending on stock availability and the version of the device. At Revibe.me, we sell internation

SIM & eSIM Compatibility on Revibe Devices

At Revibe, all phones are unlocked and compatible with local networks. You don’t need to worry about SIM configuration. All the local carriers can provide either physical or eSIM, according to your needs. Devices may support physical SIM, eSIM, or du