Warranty
Does Revibe provide a warranty?
We want you to shop with complete peace of mind. That’s why every refurbished product from Revibe comes with a free 12-month warranty — at no extra cost to you. Our warranty covers both hardware and software issues that may occur during the warranty
What is covered by Revibe warranty?
At Revibe, we want you to feel confident with every purchase. That’s why all our refurbished devices come with a 12-month limited warranty — giving you protection similar to buying a brand-new product. Our warranty protects you against:. Hardware def
What is not covered by Revibe warranty?
Your warranty does not apply in the following cases:. Damage caused by drops, impacts, or liquid exposure. Normal wear and tear or cosmetic issues that don’t affect how the device works. Damage from negligence or intentional tampering. Loss, deletion
How to Purchase an Extended Warranty?
Want extra peace of mind for your device? With Revibe Care Plus, you can extend your coverage and protect yourself even in case of accidental damage. You can add Revibe Care Plus at checkout or within 10 minutes after placing your order. One-Time Acc
I am facing issues with my device
Need to Return Something? Here’s How!. Got an item that’s not quite right? No worries! Just make sure to fill out our online claims form within the first 10 days after it arrives. This is super important - if the form comes in late, it might be trick
How long would it take for the device to be fixed?
Our Repair and Replacement Process. When you let us know about a problem with your device, we’ll quickly start the return process and send it to our supplier for inspection. If repairs are needed, our supplier usually takes around 13 days to carefull
Important Shipping Guidelines
To ensure a smooth and efficient warranty process, please carefully follow the instructions below when sending your device for inspection or repair. Customers must send only the affected device when submitting a warranty claim.This means:. ✅ The devi
My battery is draining fast
Tips to Improve Your Battery Life. Most battery issues can be solved by making a few small changes to how you use and charge your device.Even if we replace your battery, the same problems may return unless you follow these steps:. Close power-hungry
“Important Message” or “Unknown Part” warning from Apple?
If your iPhone shows an “Important Message” about a part (such as the battery, display, or camera), it simply means that this component was replaced during a past repair. Apple’s latest iPhones will display this message unless the part was replaced b
My device has third party hardware. Is that normal?
Revibe is an online marketplace for refurbished electronics, therefore our devices may go through repairs and refurbishment to ensure they work as intended. Rest assured that our suppliers are equipped with certified technicians who only use high-qua
SIM & eSIM Compatibility on Revibe Devices
At Revibe, all phones are unlocked and compatible with local networks. You don’t need to worry about SIM configuration. All the local carriers can provide either physical or eSIM, according to your needs. Devices may support physical SIM, eSIM, or du